Refund & Cancellation Policy

1. Nature of Digital Goods

At MJ Digital, all items sold on our digital marketplace (Next.js starter kits, Headless WordPress integrations, digital guides, and developer tools) are non-tangible, irrevocable digital goods delivered immediately upon payment clearance.

Consequently, once a download link has been accessed or source code downloaded, standard consumer return procedures for physical items do not automatically apply.

2. Eligible Refund Conditions

We honor full refund requests under the following specific circumstances:

• Verified Technical Defect: If the codebase contains a critical bug, missing file, or broken dependency that deviates from product documentation, and our team cannot furnish a working update or fix within 7 business days of notification.
• Accidental Duplicate Purchases: If you were mistakenly billed twice for the identical product due to a network glitch or duplicate checkout, we will refund the duplicate charge immediately upon verification.
• Delivery Failure: If you did not receive access to the download link or portal within 24 hours of purchase despite valid payment clearance and contacting support.

3. Non-Refundable Scenarios

Refunds will not be approved under the following conditions:

• You changed your mind after downloading the complete repository source code.
• Your hosting infrastructure does not meet the clearly documented prerequisites (e.g., required Node.js or WordPress versions).
• You lack the foundational programming proficiency (e.g., React, TypeScript) required to customize the product.

4. How to Request a Refund

To submit a refund claim, please email our support team at support@maajankiwebtech.com within 14 days of purchase with:

1. Your Razorpay Payment ID or WooCommerce Order ID.
2. The registered billing email address.
3. A concise explanation of the technical failure, including relevant console error logs or screenshots.

5. Refund Processing Timeline

Upon review and approval by our technical lead, refunds are initiated via Razorpay. The funds will reflect back in your original bank account, credit card, or UPI wallet within 5 to 7 working days according to your bank's processing cycle.